Level up your business with Techquila’s Commercial Shots of Support—efficient tech solutions served with a twist, boosting productivity and keeping your business on top shelf.
Business Network Solutions
Ensure your business stays connected and operates smoothly with our commercial network solutions. We specialize in setting up, optimizing, and maintaining robust network systems that support your team’s productivity. From high-performance Wi-Fi to secure wired connections, we offer custom network setups that meet the unique needs of your business.
Our team ensures that your network is fast, secure, and scalable, keeping your operations running without interruptions.
Key Features:
Network installation and optimization (Wi-Fi and wired solutions)
Router, switch, and access point configuration
Secure network architecture with firewall protection
Remote network management and monitoring
Internet Speed testing and troubleshooting
Business IT Support & Troubleshooting
Let us handle your IT issues so you can focus on growing your business. Our commercial IT support services provide prompt, reliable solutions to technical problems. Whether it’s a server issue, software malfunction, or hardware failure, our team will get your systems back online quickly and efficiently.
We offer both on-site and remote support to address a wide range of IT challenges.
Key Features:
Hardware and software troubleshooting
System diagnostics and performance optimization
Custom IT support packages for businesses
Emergency troubleshooting for critical issues
Managed IT Services
Stay ahead of technology challenges with our comprehensive managed IT services. We proactively monitor and maintain your business systems to prevent issues before they disrupt your operations. Our team ensures your IT infrastructure is always up-to-date, secure, and optimized for efficiency.
We provide ongoing support and management tailored to the needs of your business, from servers and workstations to cybersecurity and cloud solutions.
Key Features:
24/7 monitoring and system management
Regular software updates and patches
Data security and backup management
IT infrastructure assessments and improvements
Helpdesk and user support
Cloud Solutions & Migration
Take your business to the cloud with our expert cloud solutions. Whether you’re moving from on-premise systems or scaling your existing cloud infrastructure, we provide seamless cloud migration services to improve your efficiency and flexibility.
We ensure your business data and applications are secure, accessible, and optimized in the cloud, with ongoing support to ensure smooth operations.
Key Features:
Cloud storage and backup solutions
Cloud-based software implementation
Migration from on-site systems to cloud infrastructure
Cloud security protocols and data protection
Scalable solutions for growing businesses
Cybersecurity & Data Protection
Protect your business from evolving cyber threats with our comprehensive cybersecurity services. We safeguard your sensitive data, prevent unauthorized access, and ensure compliance with industry standards. From firewall setup to endpoint security, we provide a multi-layered approach to protect your business from cyber risks.
With continuous monitoring and proactive threat detection, you’ll have peace of mind knowing your IT infrastructure is secure.
Key Features:
Advanced threat protection and malware prevention
Firewall and network security configuration
Regular security audits and vulnerability assessments
Employee cybersecurity training and best practices
Data encryption and backup solutions
Business Device & Equipment Support
Ensure that your business’s technology is always functioning at its best. From setting up workstations to maintaining office devices like printers, scanners, and telecommunication systems, our team provides on-site and remote support for all your business equipment needs.
We handle installation, troubleshooting, and ongoing maintenance to minimize downtime and maximize productivity.
Key Features:
Installation and setup of workstations and office equipment
Printer and peripheral management
Software and hardware troubleshooting
Regular maintenance and equipment updates
Integration of new devices with existing systems
Software Implementation & Support
Optimize your business operations with our software implementation and support services. Whether you’re adopting new business management tools, upgrading existing systems, or need integration with third-party applications, we provide comprehensive software solutions tailored to your business goals.
Our team ensures smooth deployment and ongoing support to help your team make the most of your software tools.
Key Features:
ERP, CRM, and other business software implementation
Custom software configurations to meet business needs
Integration with existing systems and applications
Ongoing software updates and troubleshooting
Training for your team on new software
VoIP & Communication Solutions
Enhance communication within your business with our VoIP (Voice over Internet Protocol) and unified communication solutions. We provide installation, setup, and support for VoIP systems that improve efficiency, reduce costs, and streamline communication across teams and locations.
Our solutions are scalable, secure, and designed to meet the unique needs of your business, whether you have a small team or multiple office locations.
Key Features:
VoIP system setup and configuration
Integration with existing phone systems
Call management, voicemail, and conference solutions
Video conferencing tools and unified communications
Ongoing support and troubleshooting
INDIVIDUAL SERVICES | |
---|---|
Antivirus and Anti-malware Protection | Protect your business devices with robust antivirus and anti-malware solutions to defend against cyber threats. |
Security Monitoring and Management | Comprehensive management of your security systems, including real-time monitoring and rapid incident response. |
Security Updates | Keep your systems secure with regular patches and updates to protect against vulnerabilities and new threats. |
Network Setup and Maintenance | Set up and maintain a reliable, high-performing network infrastructure tailored to your business needs. |
Network Security | Safeguard your business network with intrusion detection, and secure access protocols to prevent unauthorized breaches. |
Endpoint Security | Secure every device connected to your network against cyber threats and data breaches. |
Data Backup and Recovery | Ensure business continuity with automated data backups and reliable recovery solutions to protect your critical information. |
IoT Security | Protect smart devices connected to your network with specialized solutions to mitigate IoT-specific vulnerabilities. |
Email Security | Protect your business email accounts with spam filtering, phishing protection, and encryption to keep communications secure. |
Cloud Security | Secure your cloud-based services and data with advanced protection, ensuring accessibility and safety for your business. |
Proactive Monitoring | Stay ahead of issues with 24/7 monitoring to detect and resolve potential system failures or performance problems. |
User Account Management | Efficiently manage employee accounts and permissions to maintain security and streamline access. |
Performance Optimization | Enhance your systems' speed and efficiency through expert analysis and optimization services. |
Virtual Private Network | Set up secure VPNs, enabling encrypted remote access to your business network. |
Hardware Internal Cleaning | Keep internal hardware components clean to prevent dust buildup and ensure peak performance and longevity. |
Hardware External Cleaning | Maintain a professional appearance and extend device life with thorough external cleaning of your business hardware. |
Disk Cleanup | Free up space and enhance device performance by removing unnecessary files and optimizing storage. |
Firewall Setup | Configure and implement a robust firewall to protect your business from unauthorized access and cyber threats. |
VoIP and Communication Solutions | Enhance your business communication with reliable, cost-effective VoIP systems and unified communication tools. |
Mobile Device Management | Secure and manage your business's mobile devices with tools that protect data, enforce policies, and optimize functionality. |
TRAINING AND EDUCATION |
---|
Empower your team with customized IT training sessions and educational resources to enhance productivity and ensure efficient use of technology. |
SUPPORT AND TRAVEL FEES | |
---|---|
Regular Hours Remote Support (30 minute minimum & billed in 30 minute increments) | $35.00 hour |
Regular Hours Service Call and Travel Fee | $24.99 |
Regular Hours Per-Kilometer Travel Charge | $0.68/kilometer |
After-Hours Remote Support (30 minute minimum & billed in 30 minute increments) | $70.00/hour |
After-Hours Service Call and Travel Fee | $49.99 |
After-Hours Per-Kilometer Travel Charge | $0.98/kilometer |
Non-Regular Hours Remote Support (30 minute minimum & billed in 30 minute increments) | $115.00/hour |
Non-Regular Hours Service Call and Travel Fee | $89.99 |
Non-Regular Hours Per-Kilometer Travel Charge | $1.58/kilometer |
Prices Do Not Inlcude GST
*Regular Hours -> Monday to Thursday 0800am - 0500pm
*After-Hours -> Monday to Thursday 0500pm - 0800am
*Non-Regular Hours -> Friday to Sunday 0500pm - 0800am, and Statutory Holidays
Kilometer distances are calculated exclusively using Google Maps. Distances from other mapping services (e.g., Apple Maps, Waze) will not be considered. In the event of a discrepancy, the Google Maps distance will prevail, and no disputes regarding this will be accepted.